Privacy Policy

CloudeDesign (Pvt) Ltd ("CloudeDesign", "we", "us") is a web design and digital solutions company operating from Sri Lanka, with a supporting office in Australia. This policy applies to visitors of cloudedesign.com and cloudedesign.com.au (together, the "Website").

We collect information you choose to submit through forms on this Website, such as the contact and enquiry forms found on the homepage, Contact Us page and service pages. This may include your:

• Full name
• Email address
• Phone number
• The service you are enquiring about
• Any message or project details you choose to share

This information is used solely to respond to your enquiry, discuss your project and provide a quotation where requested. It is sent directly to our business email address and is not sold, rented or shared with third parties for marketing purposes.

This Website uses the following third-party services:

• Google Analytics — helps us understand how visitors use the Website (pages viewed, time on site, general location) so we can improve it. Google Analytics uses cookies to collect this information.
• Google Ads — used for conversion tracking, so we can measure the effectiveness of our advertising campaigns.
• Facebook Comments — used on blog articles to allow visitors to comment. Loading this feature may allow Facebook to set its own cookies, governed by Meta's privacy policy.
• WhatsApp — "Talk to Us" and chat buttons open a conversation on WhatsApp. Once you leave our Website for WhatsApp, your conversation is handled under WhatsApp's own privacy policy.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect how some parts of the Website function.

Contact and enquiry form submissions are delivered to us by email and are not stored in a public-facing database. Project and portfolio content shown on this Website is managed through a secured administrative system backed by a private database and cloud storage. Access to this administrative system is protected by an authenticated, password-based login.

We take reasonable technical and organisational measures to protect the information submitted to us from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

This Website includes links to third-party websites, including client project websites shown in our portfolio and social media profiles. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their own privacy policies.

This Website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from children.

You may contact us at any time to request access to, correction of, or deletion of the personal information you have submitted to us. We will respond to reasonable requests within a reasonable timeframe.

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any changes will be posted on this page.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@cloudedesign.com
• Phone: +94 70 589 4780
• Address: No 8 / 2D 13th Lane, Koshena Road, Malabe, Sri Lanka